Terms & Conditions

General Terms

zerolitigation.in is no way, directly or indirectly responsible for the consultation provided by the Lawyers / Legal Experts / I.P. Attorneys / Experts / Trained Mediator / Professionals (hereinafter referred to as “Individuals”). We are an online tech developed platform which is enabling legal / ADR / I.P.R. / Mediation service providers to access the client demand through our platform zerolitigation.in has no control over the Services provided by the Individuals empanel or connected to us to our platform as they are independent & and not an employee ours / us. zerolitigation.in will not be responsible in case of any issues / discrepancies with the Services provided by the Individuals.

The applicable Lawyer / Law Firm / Individuals is solely responsible for providing its services / Advice to you, and you agree that zerolitigation.in shall not be liable for any damages or costs of any type arising out of or in any way connected with your use of such services. You agree that any claim arising out of your relationship with Law Firm / Lawyer or Individuals shall be brought solely against such Law Firm / Lawyer / Individuals because zerolitigation.in is doing nothing more than aggregating all kind of service’s as mentioned above. demand generated on the website to enable their respective Disputes Resolve, neither zerolitigation.in nor any of its licensors or affiliates shall be included within any such claim.

zerolitigation.in, Law Firm / Lawyers or Individuals using zerolitigation.in to provide consultations / Services (collectively “Lawyers”), Affiliates and Third-party providers (collectively “Affiliates”) would serve you to the best of their ability under the following terms and conditions:

1. Using the zerolitigation.in Website

The User takes full responsibility for ensuring that the information submitted is accurate. zerolitigation.in shall make no effort to validate any information provided by the Consumer for use in Services with respect to content, correctness or usability. We with an intention to provide the best service possible could ask you to share more information as and when needed.

2. How Does It Work?

If you choose to opt a Paid Service at zerolitigation.in, you will be charged a fee. The fee paid by you is paid to the Lawyer and is a payment by which you compensate the Law Firm / Lawyer / Individuals for the time spent in providing you with services in a limited-scope Professional-client relationship. The fee is also intended in part to cover zerolitigation.in platform, technology, maintenance & other costs involved in operating the Website business. The fee paid towards paid services is only towards the scope defined under the services offered for that particular booking and post the consultation, you may or may not engage the Law Firm / Lawyer / Individuals directly towards any further services you wish to avail from the respective Law Firm / Lawyer / Individuals. zerolitigation.in is no way, directly or indirectly responsible for the consultation and assistance provided by the Law Firm / Lawyer / Individuals. Once you pay the fee and your booking is confirmed, you are intimated about the same via email, electronic mode, SMS and / or phone.

WE DO NOT IN ANY WAY SOLICIT, ENDORSE, PROMOTE ANY INDIVIDUAL LISTED ON WEBSITE. IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DECISION MADE OR ACTION TAKEN BY YOU IN RELIANCE ON SUCH INFORMATION.

3. Scope of Services

zerolitigation.in (the owners and the employee staff of the Website) and third-party professionals who offer services through the Website accept no responsibility for any medical, legal or financial events or outcomes related to services achieved through the use of the Website.

zerolitigation.in does not guarantee that a web-based consultation, over-phone consultation or in-person / video consultation is the appropriate way to resolve/ solution for your particular problem.

4. User’s Profile at zerolitigation.in

Your zerolitigation.in Profile is created to store records of your consultations and your personal query / problem information online, including history, etc.

Any information provided as part of a web, over-phone or an in-person / video consultation or on any electronic media becomes part of your zerolitigation.in Record. You agree to provide accurate information to help us serve you best to our knowledge, to periodically review such information and to update such information as and when necessary.

zerolitigation.in reserves the right to maintain, delete or destroy all communications and materials posted or uploaded to the zerolitigation.in Service according to its internal record retention and/or destruction policies.

You might be contacted via email / phone call / SMS / any electronic media to review the information provided by you for zerolitigation.in Record or for Online Consultations or for booking appointments or services. Please make sure you provide a valid email-id / Phone no. / other and this will solely be your responsibility to update it as and when needed.

5. Etiquette and Privacy

The resources of zerolitigation.in should not be used to impersonate another person or misrepresent authorization to act on behalf of others or zerolitigation.in. All messages transmitted via zerolitigation.in should correctly identify the sender. The Consumer should never alter the attribution of origin in electronic mail / messages or while posting any information.

zerolitigation.in has zero-tolerance for unsolicited bulk email, bulk SMS, unsolicited posting to news groups, marketing gimmicks/spam/scams in community resources, or other illegal activities. The Consumer shall not infringe upon the rights of others, spam, propagate computer worms or viruses, use a false identity, attempt to gain unauthorized entry to any Website or network, infringe trademarks, or other intellectual property rights. The Consumer further agrees to comply with Indian export laws concerning the transmission of technical data and other regulated materials via the World Wide Web.

The Consumer agrees to indemnify and hold zerolitigation.in harmless for any and all acts found or suspected to be in violation hereof. The Consumer’s account will be terminated for any of the above infractions.

The Consumer shall not attempt to undermine the security or integrity of computing systems or networks of zerolitigation.in, its partners, or those accessed through or with their product, and must not attempt to gain unauthorised access.

zerolitigation.in reserves the right to terminate any account which doesn’t follow our Terms and Conditions.

6. Electronic Payment

zerolitigation.in may from time-to-time contract with third party payment service providers including banks to open nodal bank account under applicable Indian laws, to facilitate the payment between users i.e. Service provider and Consumer or buyers and sellers and for collection of Platform Fees and other charges. These third party payment service providers may include third party banking or credit card payment gateways, payment aggregators, cash on delivery or demand draft / pay order on delivery service providers, mobile payment service providers or through any facility as may be authorised by the Reserve Bank of India for collection, refund and remittance, as the case may be of payment or supporting the same in any manner.

You agree, understand and confirm that the bank / debit / credit card details or / UPI / VPA provided by you for availing services of zerolitigation.in will be correct and accurate. These details are entered by you directly at the third party payment service provider webpage and zerolitigation.in does not have any access whatsoever to your payment details.

Your use of these Third-Party Payment service providers is subject to their Terms & Conditions. You understand that zerolitigation.in is not responsible or liable for the behaviour, features, or content of any Third-Party Payment service provider.

zerolitigation.in cannot assist with a stop payment request for any payment scheduled using a Payment Account bank / credit / debit card / UPI / VPA. In any such case, you must immediately and directly contact your credit / debit card company / bank.

7. Payment, Cancellation & Refund Policy

Payment Policy

All fee has to be paid upfront before availing any paid service at zerolitigation.in.

Cancellation Policy

In the event of cancellation of any paid consultation for which payment has been successfully made and a confirmation number / transaction details has been generated, and the consultation has not been concluded due to any avoidable / unavoidable reason(s) you must be notified of the same in writing – by an email at zerolitigation@gmail.com

Cancellation charges will be effective from the date we receive your email.

Cancellation can be requested no later than 24 hours before final delivery time / Appointment time.

Our Customer Service team will contact you within 7 business days and in cases where the Law Firm / Lawyer / Individuals has not delivered the booked consultation, we will return your money within 15 business days from the day the request for Cancellation was received.

Please note that there will be a nominal deduction of 15% in the amount refunded, payable towards online payment processing. The refund will be processed directly in your Bank / Credit Card account that was used to make the payment.

Refund Policy

In the event your request for consultation is accepted but post-payment due to unexpected and extenuating circumstances, your request for consultation is rejected or cancelled; You will be given an option of opting for another request for consultation OR will be offered a refund, if you so desire. The refund will be credited to your account within 15 working days.

In case your credit card/debit card/payment account has been accidentally over-charged, please notify zerolitigation.in of the same at the earliest. zerolitigation.in will refund the outstanding amount to your Payment Account within 15 working days. In the reverse scenario, if the transaction amount during payment of the fee happens to be less than the actual fee amount, zerolitigation.in will debit the outstanding amount from your Payment Account and notify you of the same.

It is mandatory for the users to maintain unique Transaction ID numbers, which would be provided at the time of placing a request. This number would be required to address any problems, if any.

In the majority of cases, there is NO other situation under which zerolitigation.in will provide a refund, except for the condition expressly mentioned above under Refund Policy. In exceptional circumstances, the zerolitigation.in team will work with you to reach a mutually acceptable solution. zerolitigation.in intends to be objective, fair and reasonable in resolving such situations in order to maintain a positive and harmonious relationship with consumers. The maximum refund amount claimable from zerolitigation.in cannot exceed the amount paid by the user at zerolitigation.in for availing the Law Firm / Lawyer / Individuals service(s).

8. Suspension Due to Non-Compliance with Agreement

zerolitigation.in will make all possible efforts to provide you the best services for your payment. However, zerolitigation.in shall not incur any liability and shall declare any service guarantee void in event of one or more of the following circumstances:

• If you have not provided accurate details including contact information (user’s email and/or phone number), username and Payment account information.
• If the transaction for payment doesn’t go through with your bank due to (including but not limited) insufficient funds, fraudulent access, failure of processing the request by our Affiliate merchants or your bank.
• If circumstances beyond the control of zerolitigation.in (such as, but not limited to, fire, flood, or interference from external forces) prevent proper execution of the transaction.
• If you don’t respond to requests of more information (if needed) by the Law Firm / Lawyers / Individuals to make a consultation / Appointment. We would intimate you the needful via email and/or phone and/or SMS and/or as a message in your zerolitigation.in account.
• If the user is in breach of any of the Terms and Conditions of this Agreement and/or the Terms and Conditions of the usage of zerolitigation.in.

9. Limitation of Liability

YOU EXPRESSLY UNDERSTAND AND AGREE THAT WE SHALL NOT BE LIABLE FOR ANY KIND OF DAMAGES OR LOSSES RESULTING FROM:

1. (i) THE USE OR THE INABILITY TO USE THE WEBSITE;
2. (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR BOOKED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE WEBSITE;
3. (iii) INVALID DESTINATIONS, TRANSMISSION ERRORS, OR UNAUTHORISED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;
4. (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE WEBSITE;
5. (v) YOUR FAILURE TO RECEIVE ANY THIRD PARTY SERVICES OR PRODUCTS REQUESTED THROUGH THE WEBSITE OR
6. (vi) ANY OTHER MATTER RELATING TO THE WEBSITE.

IN NO EVENT ARE WE LIABLE TO YOU FOR AN AMOUNT IN EXCESS OF THE AMOUNT PAID BY YOU TO US FOR THE SERVICES IN QUESTION, IF ANY.

10. Jurisdiction and Dispute Resolution

This Agreement constitutes the entire understanding of the parties, and is agreed to be entered into within the jurisdiction of Indore, India and shall be governed by and shall be construed in accordance with the laws of the Republic of India, without giving effect to any choice of law rules or principles.

Any dispute, controversy, claim, or matter arising out of or in connection with Zerolitigation.in, its services, or any provision of these Terms and Conditions, shall first be referred to mediation before initiating proceedings before any court, tribunal, or other authority. The venue and seat of mediation shall be Indore, Madhya Pradesh, India.

Any dispute with zerolitigation.in shall exclusively be subject to the jurisdiction of the appropriate Courts situated at Indore, Madhya Pradesh, India. No party shall object to removal or prosecution of any litigation to a court within the jurisdiction of Indore, India.

Any cause of action or claim you may have with respect to zerolitigation.in must be commenced within one 1 year after it arises, except to the extent such litigation is not enforceable.

To the fullest extent permitted by law, each party to this Terms & Conditions waives its or his or her right to a jury trial with respect to any dispute or other controversy arising from hereunder or your use of or access to the zerolitigation.in Services or Website.

Failure to exercise or delay in exercising any right hereunder, or failure to insist upon or enforce strict performance of any provision of this Terms & Conditions, shall not be considered waiver thereof, which can only be made by signed writing. No single waiver shall be considered a continuing or permanent waiver.

11. Right to Operational Functionality

zerolitigation.in reserves complete and sole discretion with respect to the operation of our Services. We may, among other things withdraw, suspend or discontinue any functionality or feature of our Services.

By using the Website, you do not acquire any rights to the Website other than the limited license to use the Website that can be terminated in accordance with this section. You agree that we, in our sole discretion, may terminate your password, account (or any part thereof) or use of the Website, and remove and discard any Content within the Website, for any reason, including, without limitation, non-payment, for lack of use, or if we believe that you have violated or acted inconsistently with the letter or spirit of this agreement. We may also in our sole discretion and at any time discontinue providing the Website, or any part thereof, with or without notice. You agree that any termination of your access to the Website under any provision of this agreement may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your account and all related Content information and files in your account and/or bar any further access to such files or the Website. Further, you agree that we shall not be liable to you or any third-party for any termination of your access to the Website.

12. Right to Modify Terms of Service

You agree and confirm that the Terms of Service may be amended from time to time without notice and take responsibility to update yourself periodically with the latest version available on zerolitigation.in Website. Any such revision or change will be binding and effective immediately on release of the revised Agreement or change to the Service(s) on our website. Unless we notify otherwise, these terms incorporate and supersede any other terms associated with the Services.

zerolitigation.in has the right to discontinue service, or deny access to anyone who violates our policies or the terms and conditions stated herein, without prior notice or warning.

zerolitigation.in may freely transfer, assign or delegate all or any part of this Terms & Conditions, and any rights and duties hereunder. This Terms & Conditions will be binding upon and inure to the benefit of the heirs, successors and permitted assignees of the parties.

13. Notice

zerolitigation.in may provide notice to you- the Consumer, by e-mail to the e-mail address provided by you during registration / Query, by a general notice on the zerolitigation.in Website. You may give notice to zerolitigation.in at any time via email to zerolitigation@gmail.com

14. Assignment

We may assign this contract at any time to any parent, subsidiary, or any affiliated company, or as part of the sale to, merger with, or other transfer of our company / Platform to another entity. We will post a notice on the Website regarding any change of ownership so that you have the opportunity to discontinue your use of the Website or cancel your registration if you do not wish to continue to use the Website and the Services under the new ownership. You may not assign, transfer or sublicense these Terms & Conditions to anyone else and any attempt to do so in violation of this section shall be null and void.

15. Law Firm / Lawyer / Professional / Individuals Ethics Notice

If you are Law Firm / Lawyer / Professional / Individuals, participating in any aspect of this Website, you acknowledge that rules of professional conduct apply to all aspects of your participation and that you will abide by such rules. The rules include, but are not limited to, the rules relating to advertising, solicitation of clients, unauthorised practice of your respective profession, and misrepresentations of fact. We disclaim all responsibility for your compliance with these rules.

16. Privacy

zerolitigation.in does its best to protect your privacy with respect to information not otherwise disclosed by you in questions submitted to zerolitigation.in.

In connection with the submission of Free Questions and Paid Consultations and Appointments we only require, and we encourage you to only provide, the minimum amount of personal identifying information necessary to process a question and to book an appointment.

All of your personal information provided to zerolitigation.in, including email addresses, is concealed from all other Users of zerolitigation.in and is never published as part of the zerolitigation.in public database. Only the zerolitigation.in administrators have access, for purposes of Website administration only, to this information. zerolitigation.in will not disclose this information to third parties without your permission, except in the following circumstances:

1. (i) to protect ourselves from liability, or
2. (ii) to respond to the legal process or to otherwise comply with the law.

With respect to certain information supplied by you, as explained further below, there will be a need for disclosure to Law Firms / Lawyers / Professionals / Individuals when you have booked a paid consultation.

Whether other information submitted to zerolitigation.in by you, such as the contents of the Question itself, will be publicly disclosed will vary as between Free Questions and Paid Consultations and Appointments:

17. Ownership of Content

By submitting a Free Question to zerolitigation.in, you understand and agree that your question and any answer provided by Law Firm / Lawyer / Individuals will become part of the zerolitigation.in public database and the sole property of zerolitigation.in.

Thus, as to all Free Questions and any answers, you agree that, without any compensation to you, zerolitigation.in will own all rights to the submitted questions and answers (including any intellectual property and moral rights) and will have the sole unrestricted right to use, reproduce, edit, modify, sell, adapt, publish, translate, create derivative works from, distribute, communicate to the public, perform and display the submitted content (in whole or in part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed, for the full term of any rights that may exist in the content.

18. Entire Agreement

These Terms & Conditions, together with the privacy policy, which shall be deemed to be a part hereof and incorporated herein by reference represent the complete agreement between you and SHIVANSH MISHRA (zerolitigation.in) concerning the subject matter hereof, and it replaces all prior oral or written communications (if any) concerning such subject matter.

The Terms & Conditions shall commence upon the date you use the Website in any form. This Terms & Conditions and the licences granted hereunder shall be terminated without notice in the event you (or any authorised person using your account) fail to comply with the Terms and Conditions of this Terms & Conditions or the rules for use of the zerolitigation.in service promulgated by zerolitigation.in from time to time. We may also cancel or suspend your registration for any other reason, including inactivity for an extended period, but will attempt to notify you in advance of such cancellation or suspension. Upon any termination, you will destroy all copies of zerolitigation.in materials in your possession and cease any access to or use of the Website. Upon this suspension or termination we may delete information, files, and other previously available content to you including but not limited to information provided by you. zerolitigation.in shall not be liable to you or any third party for any termination of your access to the Website and/or the Services.

The provisions of this Terms & Conditions are severable, and in the event any provision hereof is determined to be invalid or unenforceable, such invalidity or unenforceability shall not affect the validity or enforceability of the remaining provisions, but such a provision shall be reformed, if reasonably possible, only to the extent necessary to make it enforceable.

The failure of zerolitigation.in to exercise or enforce any right or provision of these Terms & Conditions shall not constitute a waiver of such right or provision. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.

Your affirmative act of using this Website and/or registering for the Website or the Services constitutes your electronic signature to these Terms & Conditions, Privacy Policy that shall be deemed to be a part hereof and incorporated herein by reference and your consent to enter into agreements with us electronically.

User Acknowledgement

I, the User / client / Consumer

• Understand the risks and benefits of the online platform for booking, Consultation, appointment and Services
• Acknowledge and agree to assume the risk of the above-mentioned limitations pursuant to the use of zerolitigation.in. I further understand and agree that no warranty or guarantee has been made to me concerning any consultation / appointment / Services on a particular problem, result, solution of my query / problem.
• I understand that the laws that protect privacy and the confidentiality of personal and / or Professional Services’ information also apply to zerolitigation.in, and that my information will be only used as defined by the zerolitigation.in Terms & Conditions and Privacy Statement.
• I understand that the consultation / appointment / Services through zerolitigation.in may involve electronic communication of my personal information to other Law Firm / Lawyers / Individuals who may be located in other areas, including out of state.

Notwithstanding User’s registration with National Do Not Call Registry (In Fully or Partly blocked category under National Customer Preference Register set up under Telecom Regulatory Authority of India), User hereby expresses his interest and accord its willful consent to receive communication (including commercial communication) in relation to company name. User further confirms that any communication, as mentioned herein above, shall not be construed as Unsolicited Commercial Communication under the TRAI guidelines and User has specifically opted to receive communication in this regard on the telephone number provided by the User.